At Lovshy, we respect your right to control your personal information. If you wish to delete your account and associated personal data, please follow the process outlined below.
1. How to Request Account Deletion
To initiate account deletion, please contact us through one of the following methods:
📧 Email: support@lovshy.com
📞 Phone / WhatsApp: +91 6033517976
Subject Line:
“Account Deletion Request – Lovshy”
Please include:
- Your registered full name
- Registered email address
- Registered phone number
This helps us verify your identity and protect your account from unauthorized deletion requests.
2. Processing Timeline
- Requests are processed within 7–10 business days.
- You will receive a confirmation email once your account has been permanently deleted.
3. What Happens After Deletion
Once your account is deleted:
- Your login credentials will no longer work.
- Your personal profile information will be removed from our active systems.
- You will not be able to recover your account.
- Order history may no longer be accessible through your account.
4. Data That May Be Retained
Certain information may be retained for legal or compliance purposes, including:
- Transaction records for tax and accounting purposes
- Records required under applicable Indian laws
- Data related to ongoing disputes or fraud investigations
This retained data will not be used for marketing purposes.
5. Conditions Before Deletion
Before deleting your account:
- All pending orders must be delivered, canceled, or refunded.
- Any ongoing return or refund process must be completed.
6. Important Notes
- Account deletion is permanent and cannot be reversed.
- If you simply wish to stop receiving marketing emails, you may unsubscribe instead of deleting your account.
- Handmade product purchase records, gift card purchases, or store credit balances cannot be restored after deletion.
7. Contact Us
If you have any questions regarding account deletion, please contact:
📧 support@lovshy.com
📞 +91 6033517976
🌐 https://lovshy.com/
Our support team will respond within 1 business day.